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MingFeng Ordering Policy

We provide China direct custom manufacturing services. Below are our general requirements.

  1. Minimum Requirement: The minimum amount of each order (one shipment) should be around $5,000 US dollars, either packaging or display project.
  2. Custom Work: We are a custom manufacturer, all products we complete are custom orders. We provide FREE custom design.
  3. Sample and Prototyping: We have some samples available upon request. Custom sample is available in two-three weeks. For some projects we charge a prototyping fee first and credit back to the order we receive later.
  4. Pricing Terms: Pricing can either be FOB Los Angeles or Ex-factory. Large volume can be FOB East Coast. Buyer pays freight from L.A. to buyer’s warehouse.
  5. Payment: We require a 50% deposit when placing an order with us. The balance will be paid when the order is delivered. For excellent credit accounts, we also offer terms.
  6. Damages: If you receive a damaged item, please contact us within 5 business days of receipt for instruction.
  7. Returns: All returns must be authorized. For unqualified or damaged products, we either credit back or make replacements.
  8. Lead Time:
    Custom sample time: two-three weeks.
    Regular order production time: 5-7 weeks.
    Ocean shipment: 3-4 weeks.For faster service, please email us your art work or provide us with an idea, we’ll design it for you!We look forward to doing business with you soon!
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